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Talent Performance Evaluation Process Development

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Engagement Synopsis

City Colleges of Chicago is implementing a new performance process for all employees. Eight years ago, the organization implemented a private consulting firm’s recommended performance process. It failed and as a result, the organization shied from moving forward with any performance initiative. The new Chancellor and Chief Talent Officer both believe that performance management is critical for productivity. As a result, the Performance Management team developed a goal-setting process that will be phased over the course of two years. The success of this performance process will determine whether the organization continues with the implementation plan. The MBA team will assist the Performance Management team with feedback, data summary, and evaluation of potential vendors in order to market appropriately and effectively the proposed performance process to employees.  Students who enroll in this course will: 
  • Learn more about change management in a public sector environment, employee engagement and its ultimate effect on organizational productivity, employee training and development, and creating a long lasting culture focused on results. 
  • Understand how critical marketing is in implementation of large-scale initiatives, how the procurement process in government works, and the importance of listening. 
  • Think more creatively in their leadership abilities when faced with limited finances and bureaucratic processes, developing appropriate metrics to drive decision making, strategic planning, and the right time to implement processes. 
Prerequisites: This opportunity is open to everyone. Ideal students should have interest in human resource and talent performance management. PLEASE regarding NOTE: the handling Participants of confidential will be required information to sign and a non-disclosure intellectual property project agreement. Logistics: This “Interterm” Immersion will be based in Chicago, Illinois. Students will need to secure transportation and lodging on their own. Additional details on travel can be found under “Travel Reimbursement Details” at the front of this document.

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